Welcome to Race Bottle. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please do not use our services.

1. General

These terms apply to all visitors, customers, and users of Race Bottle. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

2. Products

All Race Bottle products are made to order and often custom-designed based on the selection made by the customer on our website.
Please note:

• Slight variations in color, print, or finish may occur due to the production process and screen calibration. These are not considered defects.

• All products undergo quality inspection prior to shipping to ensure they meet our standards.

3. Orders and Design Approval

By placing an order through our website, you agree that:

• All personal and payment information provided is accurate.

• You have reviewed and approved the selected design by choosing it directly from our platform. This selection constitutes final approval.

• No further confirmation will be sent by email or message.

• You may report any concerns or request design changes within one (1) business day of placing the order by contacting us at [email protected]. After that period, all sales are final.

• Full payment is required before production begins.

We reserve the right to delay, refuse, or cancel orders at our discretion if fraud, misuse, or payment irregularities are suspected.

4. Shipping

We ship to the address provided at checkout. You are solely responsible for ensuring that your shipping information is accurate and complete.

We are not liable for:

• Delays caused by incorrect shipping information

• Delivery issues related to third-party carriers

• Lost or stolen packages once marked as delivered

5. Returns and Refunds

Due to the custom and personalized nature of our products:

• We do not accept returns or exchanges.

• No refunds will be issued for changes of mind, dissatisfaction with design once approved, or misunderstandings.

If your item arrives damaged or defective, you must:

• Contact us at [email protected] within 72 hours (3 business days) of receiving the package

• Include clear photos of the damaged product, packaging, and shipping label

• Ensure the product has not been used

Upon evaluation, we may, at our sole discretion, offer:

• A full refund

• A partial refund

• A replacement at no additional cost

Requests submitted after the 72-hour window or lacking sufficient evidence will not be eligible for any compensation.

6. Fraud Prevention and Chargebacks

To protect our business and legitimate customers:

• All orders are subject to fraud screening.

• We may request identity verification if suspicious activity is detected.

• The use of stolen credit or debit cards will be reported to the appropriate authorities.

By completing a purchase, you acknowledge and agree that:

• The product is custom-made and not eligible for return once confirmed.

• Any chargeback request that contradicts these policies will be disputed with evidence (design approvals, tracking data, communications, etc.).

• Fraudulent chargebacks may result in legal action or third-party debt collection.

7. Intellectual Property

All product designs, branding, text, images, and website content are the intellectual property of Race Bottle and may not be used, copied, or reproduced without written permission.

Logos or elements related to motorsports teams or car brands used in custom designs are the property of their respective owners and are used only for decorative or referential purposes. Race Bottle does not claim any affiliation or ownership of those brands.

8. Privacy

We are committed to protecting your privacy. Information collected during your visit or purchase is used exclusively for order fulfillment and communication. For more details, please see our [Privacy Policy].

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9. Contact Information

For questions, support, or legal inquiries, please contact us at:

📧 [email protected]