FAQ
What are RACE BOTTLE made of?
RACE BOTTLE thermoses are crafted from high-quality stainless steel with double-wall vacuum insulation. They keep beverages cold for up to 24 hours and hot for up to 12 hours.
Can I customize my Bottle?
Yes! Most of our designs allow for personalization, including adding names. Customization options are clearly shown before checkout.
How long does it take to receive my order?
Production usually takes 2 business days. Shipping time varies by location but typically takes 3–4 business days.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times depend on your location and will be calculated at checkout.
I made a mistake in my customization. Can I fix it?
Yes, but only within 1 business day after placing your order. After that, production will have begun and changes are no longer possible. Contact us immediately at [email protected].
Are the logos used official or licensed?
No. Logos and designs featured on our products are inspired by motorsport culture. They are not official or affiliated with any brand or team. All trademarks belong to their respective owners and are used for decorative or referential purposes only.
How do I care for my bottle?
To maintain quality and appearance, we recommend hand washing only. Avoid using dishwashers, as heat and detergent may damage the finish.
Is my payment information secure?
Yes. All transactions are securely processed through trusted third-party gateways (QpayPro). We do not store or access your full credit card data.
How can I contact you?
You can reach us at [email protected] or through our social media channels. We respond within 24 hours during business days.